The Madhya Pradesh government, under Chief Minister Dr. Mohan Yadav, is working to make public transport more accessible, affordable, safe and reliable through the Mukhyamantri Sugam Parivahan Seva.
The initiative combines private-sector participation with digital ticketing, passenger safety systems and technology-driven monitoring to modernise bus services across the state.
The programme is being implemented through Madhya Pradesh Yatri Parivahan and Infrastructure Limited (MPYPIL), which aims to strengthen connections between urban, rural and interstate routes while supporting the development of modern bus depots, terminals, charging facilities and integrated transport hubs.
Mobility Vision 2030 Sets Ambitious Targets
Under Madhya Pradesh Mobility Vision 2030, the state has set a target of operating more than 15,000 public buses and serving over 30 lakh passengers daily. The plan also aims to connect 75% of gram panchayats to the bus network, facilitate more than five crore digital tickets and develop over 80 depots and terminals.
The vision also emphasises electric buses and cleaner fuels, with a target of reducing annual carbon dioxide emissions by more than 70,000 tonnes through electric bus operations.
The government is promoting a public-private partnership (PPP) model to expand services, improve operational efficiency and create a financially sustainable transport network.
Private Operators to Be Linked With Performance Standards
Under the PPP framework, private bus operators are to be selected through a transparent process. Their contracts and operations will be linked to an Intelligent Transport Management System (ITMS), with service-level agreements and key performance indicators used to monitor service quality, schedules and passenger safety.
Provisions for maintenance facilities, charging infrastructure and operational spaces are intended to support operators. Training for drivers, conductors, maintenance personnel and administrative staff is also part of the broader plan.
Technology to Improve Safety and Passenger Convenience
The proposed ITMS will bring bus operations, ticketing and passenger-safety information onto an integrated platform. Key features include real-time bus tracking, digital ticketing and fare collection, CCTV cameras, panic buttons and a passenger mobile application for service information, ticket or pass purchases and journey planning.
An integrated command-and-control centre will support operational monitoring, while artificial intelligence and data analytics are expected to help assess passenger demand and optimise routes.
The government is also focusing on using passenger feedback and operational data to improve services over time.
Focus on Sustainable and Passenger-Friendly Transport
Through the initiative, the state aims to improve convenience for passengers while helping operators strengthen revenue and operational efficiency. Digital fare collection is expected to improve transparency, while better route planning and monitoring could help match bus services with passenger demand.
The broader objective is to build a modern, technology-enabled and environmentally sustainable public transport network connecting cities, towns and villages across Madhya Pradesh.